Skip to content

FAQs

Booking & Financial Boundaries

Yes. A £100 non-refundable retainer is required to secure any weekend booking. However, this isn’t an extra fee—the full £100 is credited directly toward your production balance, completely covering your first hour of creative time on set.

Any additional time requested by the client on the day of the shoot will be billed at the standard rate of £100 per hour. Additional hours will be invoiced upon completion of the session and no final digital assets, previews or video files will be released until the outstanding balance is paid in full.

Because weekend slots are highly limited and exclusively reserved for you, the retainer is strictly non-refundable upon cancellation. If you book a multi-hour session but choose to reduce the duration on the day of the shoot, you remain responsible for the full balance of the hours originally requested.

Your booked session time is fixed because weekend slots are tightly scheduled. If you run late, that time is unfortunately deducted from your creative production hours. However, your complimentary 1-hour preparation buffer is designed to absorb minor delays so we can still protect your actual camera time.

Delivery

No, there are no extra fees.

There is no cap, you get as many images as possible, as long as they look great and are aligned artistically (not missed focus or weird poses).

There is a 7-14 day period for processing and retouching. Once they are ready, they will be shared to you via a secure link from my private server, where you would have 14 days to download them before removal. Don’t worry, I’ll remind you.

Identity Verification & Privacy

Quality takes precision editing time. Your secure, private client vault link will be generated and uploaded to the website’s secure client portal within 7 to 14 business days following your shoot, depending on the complexity of the project scope.

We take data privacy incredibly seriously. Your personal information and raw session media are processed and stored on secure, offline local server hardware. To guarantee absolute confidentiality, all client media vaults are fully and permanently purged from our local infrastructure 14 days after final project delivery.

As is standard in commercial media production, the studio retains full legal copyright over all produced media assets. Depending on your project type, you are granted an exclusive personal usage license (for private portfolios) or a clearly defined commercial usage license (for brand promotional assets). Under no circumstances are raw, unedited master files released.

Due to the private and specialized nature of our editorial and creative portraiture, we operate under strict legal compliance. All clients must be verified legal adults (18+). You will be required to present a valid, government-issued photo ID upon arrival at the studio to verify that your details match your booking form.

Safety, Conduct & Comfort

Absolutely. Your comfort and safety are paramount. Clients are welcome to bring one trusted guest or chaperone to the studio. To maintain a productive and safe creative space, all guests are expected to adhere to standard studio conduct rules.

Light, responsible consumption of alcohol by adult clients (18+) is permitted at our discretion to help you feel comfortable on set. However, strict moderation is mandatory. We maintain a zero-tolerance policy for impairment that compromises safety or professional conduct, and sessions will be immediately terminated without a refund if boundaries are crossed.

This buffer is entirely dedicated to off-camera preparation. It gives us a relaxed, unhurried block of time for studio walkthroughs, lighting adjustments, outfit changes, or make-up touch-ups. Your paid production hours only count when active camera work or videography begins.